Conversational analytics are about to change customer experiences forever

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Who will the winners be in the future of fintech?

Nik Milanovic Contributor Nik Milanovic is a fintech and financial inclusion enthusiast, with a decade of work across mobile payments, online lending, credit and microfinance. More posts by this contributor Fintech’s next decade will look radically different Libra’s critics are missing the forest for the trees So what happens when fintech ‘brings it all together’? […]

How to fundraise in August

August is often considered the black hole of venture capital fundraising. Everyone is on vacation (well, everyone who’s not a founder anyway), while half of Silicon Valley is slogging down to Black Rock City for Burning Man. It understandably can just seem like an exercise in futility to try to raise any funding at all. […]

Dreading 10x engineers, virtual beings, the fate of Netflix, and Salesforce’s acquisition

The dreaded 10x, or, how to handle exceptional employees The reality (myth?) is that there are engineers who are ten times more productive than other engineers (some would argue 100x, but okay). Jon Evans, who is CTO at HappyFunCorp, dives into the strengths and weaknesses of these vaunted people and how to manage them and […]

The Exit: The acquisition charting Salesforce’s future

Before Tableau was the $15.7 billion key to Salesforce’s problems, it was a couple of founders arguing with a couple of venture capitalists over lunch about why its Series A valuation should be higher than $12 million pre-money. Salesforce has generally been one to signify corporate strategy shifts through their acquisitions, so you can understand […]

Salesforce’s Tableau acquisition is huge, but not the hugest

When you’re talking about 16 billion smackeroos, it’s easy to get lost in the big number. When Salesforce acquired Tableau this morning for $15.7 billion, while it was among the biggest enterprise deals ever, it certainly wasn’t the largest. There was widespread speculation that when the new tax laws went into effect in 2017, and […]

Tableau gets AI shot in the arm with Empirical Systems acquisition

When Tableau was founded back in 2003, not many people were thinking about artificial intelligence to drive analytics and visualization, but over the years the world has changed and the company recognized that it needed talent to keep up with new trends. Today, it announced it was acquiring Empirical Systems, an early stage startup with […]