Instagram businesses and creators may be getting a Messenger-like ‘FAQ’ feature

Instagram is developing a new product, Frequently Asked Questions (FAQ), that will allow people to start conversations with businesses or creators’ accounts by tapping on a commonly asked question within a chat. Those who already have the feature available report they’re able to create up to four questions that can optionally be displayed at the […]

Ignore the social media echo chambers

Bernard Moon Contributor Share on Twitter Bernard Moon is co-founder and partner at SparkLabs Group, a graduate of Columbia’s School of International and Public Affairs and is an alumni of the Coro Fellowship. More posts by this contributor Cultivated data is the next Gold Rush Dilution: The good, the bad and the ugly After Election […]

The downfall of adtech means the trust economy is here

Richard Jones Contributor Share on Twitter Richard is CMO of Cheetah Digital, a cross-channel customer engagement solution provider. As an expert in zero-party data, he is committed to helping brands provide a value exchange with consumers through the lifecycle in return for consumer attention, engagement and loyalty. 2020 has brought about much-needed social movements. In […]

Facebook launches ‘Drives,’ a US-only feature for collecting food, clothing and other necessities for people in need

Facebook today is introducing a new feature that will allow users in the U.S. to collect food, clothing and other necessities for people in need. The feature, called “Drives,” is being made available through Facebook’s existing Community Help hub, which is the place where Facebook centralizes requests and offers for help within a local community. […]

Google, Facebook and Twitter threaten to leave Pakistan over censorship law

Global internet companies Facebook, Google and Twitter and others have banded together and threatened to leave Pakistan after the South Asian nation granted blanket powers to local regulators to censor digital content. Earlier this week, Pakistan Prime Minister Imran Khan granted the Pakistan Telecommunication Authority the power to remove and block digital content that pose […]

Facebook sues operator of Instagram clone sites

Facebook has today filed another lawsuit against a company acting in violations of its terms of service. In this case, the company has sued Ensar Sahinturk, a Turkish national who operated a network of Instagram clone sites, according to court filings. Facebook says Sahinturk used automation software to scrape Instagram users’ public profiles, photos and […]

Facebook details AI advances in catching misinformation and hate speech

Facebook’s battle against misinformation will never be over at this rate, but that doesn’t mean the company has given up. On the contrary it is only by dint of constant improvement to its automated systems that it is able to keep itself even remotely free of hate speech and misinformation. CTO Mike Schroepfer touted the […]

Facebook launches E.gg, an experimental collage making app

Facebook’s internal R&D group, NPE Team, has today officially launched its latest app, E.gg, to a broader audience. The app, a freeform creation tool described as a “digital zine creator” and “GIF collage bonanza,” was announced earlier this year, but was only onboarding users via a waitlist until now. Today, it’s available in the App […]

Yubo could be the next big social app as it raises $47.5 million

French startup Yubo is the biggest social media app you’ve never heard of — unless you’re a teen. With a focus on young people under 25, the company has managed to attract 40 million users. A fraction of them hang out every day in live-streaming rooms, meet new people and spend money for more features. […]

Twitter and Facebook’s diverging philosophies were on display in the latest tech hearing

The latest tech hearing was a study in contrasts. Contrasts between lawmakers who made an effort to stay on topic in a hearing ostensibly about social media and the 2020 election and those who… just talked about whatever was on their minds. Also contrasts between then and now. Social media companies previously treated any attempt […]