‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support

Tim Hsia & Neil Devani Contributor More posts by this contributor ‘The Operators’: Experts from WeWork and Brex talk marketing – Getting the most bang for your buck ‘The Operators’: Understanding your user – The art and science of UI/UX behind Facebook, Google, Mint, and Edmodo Welcome to this transcribed edition of The Operators. TechCrunch […]

Nine lessons on how Niantic reached a $4B valuation

We’ve captured much of Niantic’s ongoing story in the first three parts of our EC-1, from its beginnings as an “entrepreneurial lab” within Google, to its spin-out as an independent company and the launch of Pokémon GO, to its ongoing focus on becoming a platform for others to build augmented reality products upon. It’s not […]