Signal and Telegram are also growing in China – for now

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App stores saw record 218 billion downloads in 2020, consumer spend of $143 billion

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Instagram businesses and creators may be getting a Messenger-like ‘FAQ’ feature

Instagram is developing a new product, Frequently Asked Questions (FAQ), that will allow people to start conversations with businesses or creators’ accounts by tapping on a commonly asked question within a chat. Those who already have the feature available report they’re able to create up to four questions that can optionally be displayed at the […]

Instagram revamps its mobile messaging app Threads

Instagram is continuing to develop its standalone messaging app, Threads. Last month, the company modified the app to make it possible for users to message everyone, instead of just “close friends,” as its other messaging app, Direct, once did. Today, Instagram is releasing a redesigned version of the Threads app with updated navigation and a […]

Facebook’s Messenger Kids app redesigned to look more like Messenger

Facebook today is rolling out an updated version of its Messenger Kids app with the goal of making it easier for kids to interact with their friends and family, navigate the app and personalize their experience with features like custom chat bubble colors. The redesign also gives the kid-friendly app a look-and-feel that’s more like […]

Facebook’s Snapchat-like ‘Vanish Mode’ feature arrives on Messenger and Instagram

Facebook today announced its new Snapchat-like feature for disappearing messaging, Vanish Mode, is arriving on Messenger and Instagram. The feature, meant for more casual conversations, allows users to set chats to automatically delete after the message is seen and the chat is closed. In Vanish Mode, Messenger and Instagram users can send text chats, emoji, […]

Bridgefy launches end-to-end encrypted messaging for the app used during protests and disasters

Offline-messaging app Bridgefy — which innovatively uses Bluetooth and Wi-Fi — became known as the go-to app by thousands of protesters around the world to keep communications going even when oppressive regimes blocked or shut down the internet. Recently, activists in Nigeria and Thailand have urged supporters to download the app, as last year, when […]

WhatsApp is now delivering roughly 100 billion messages a day

WhatsApp, the popular instant messaging app owned by Facebook, is now delivering roughly 100 billion messages a day, the company’s chief executive Mark Zuckerberg said at the quarterly earnings call Thursday. For some perspective, users exchanged 100 billion messages on WhatsApp last New Year’s Eve. That is the day when WhatsApp tops its engagement figures, […]

Facebook introduces a new Messenger API with support for Instagram

Following the updates to Instagram and Messenger that delivered cross-app communication and other features, Facebook today announced its Messenger API has also been updated to allow businesses to manage their communications across Instagram, in addition to Messenger . Before today, businesses could only respond to customer inquiries through the Instagram app and through Facebook’s unified […]

Messenger’s latest update brings new features, cross-app communication with Instagram

Facebook Messenger is getting a visual update and a number of new features, including support for chat themes, custom reactions and, soon, selfie stickers and vanish mode. The changes are a part of Facebook’s overhauled messaging platform, announced in late September, which introduced the ability for Instagram users to communicate with people on Facebook for […]