Apple expands Business Chat with new businesses and additional countries

Apple Business Chat launched earlier this year as a way for consumers to communicate directly with businesses on Apple’s messaging platform. Today the company announced it was expanding the program to add new businesses and support for additional countries. When it launched in January, business partners included Discover, Hilton, Lowe’s and Wells Fargo. Today’s announcement […]

Apple’s Business Chat signs up five more brands, more tech platforms

Apple Business Chat, Apple’s new platform for allowing companies and brands to communicate with customers over iMessage, is expanding. In addition to Dish becoming the first TV provider to support Business Chat, Apple says it has also added four other brands, Aramark, Four Seasons, Harry & David, and American Express, in addition to five new […]

Dish is the first TV provider to offer support for Apple’s Business Chat

Dish today announced it’s becoming the first TV provider to offer customer support over Apple’s Business Chat. Launched earlier this year, Business Chat allows companies to communicate with their customers over iMessage in order to answer questions, provide customer service, or even enable purchases. In Dish’s case, the TV provider says its customers can use […]

Apple to take on messaging rivals with launch of Business Chat

Apple is preparing to roll out a new feature in iMessage that will allow consumers to chat directly with businesses through Apple’s messaging platform. The feature, called Business Chat, was announced last year at Apple’s Worldwide Developer Conference, and will debut this spring with launch partners including Discover, Hilton, Lowe’s and Wells Fargo. The feature will […]