Amazon Dash buttons judged to breach consumer rules in Germany

Amazon’s Dash buttons have been found to breach consumer e-commerce rules in Germany. The push-to-order gizmos were debuted by Amazon in 2015 in an attempt by the e-commerce giant to shave friction off of the online shopping process by encouraging consumers to fill their homes with stick-on, account-linked buttons that trigger product-specific staple purchases when pressed […]

Facebook warned to amend ToS to fix EU consumer rights issues by year’s end

Facebook has been singled out for censure by the European Commission’s head of consumer affairs who has warned she’s running out of patience and said the company needs to make additional changes to its terms of service before the end of the year to bring them into line with the bloc’s consumer rules. The Commission […]

Apple slapped with $6.6M fine in Australia over bricked devices

Apple has been fined AUS$9M (~$6.6M) by a court in Australia following a legal challenge by a consumer rights group related to the company’s response after iOS updates bricked devices that had been repaired by third parties. The Australian Competitor and Consumer Commission (ACCC) invested a series of complaints relating to an error (‘error 53’) which […]