Labor leaders and startup founders talk how to build a sustainable gig economy

Over the past few years, gig economy companies and the treatment of their labor force has become a hot button issue for public and private sector debate. At our recent annual Disrupt event in San Francisco, we dug into how founders, companies and the broader community can play a positive role in the gig economy, […]

Clutter acquires The Storage Fox for $152M to add self-storage to its on-demand platform

The world of on-demand storage has seen some ups and downs, with some of the biggest hopefuls pivoting into new areas, some as unrelated as cryptocurrency, in the search for better product-market fit. One that found its groove early on, however, is today announcing an acquisition to expand its existing business into a new market category. […]

How even the best marketplace startups get paralyzed

Josh Breinlinger Contributor Josh is a Managing Director at Jackson Square Ventures, an early stage venture capital firm with $245 million under management, where he focuses his investments in early stage marketplaces. More posts by this contributor Marketplaces Are Eating Firms Amazon Vs. Hachette: Fewer Middlemen Equals A Better World Over the past 15 years, […]

‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support

Tim Hsia & Neil Devani Contributor More posts by this contributor ‘The Operators’: Experts from WeWork and Brex talk marketing – Getting the most bang for your buck ‘The Operators’: Understanding your user – The art and science of UI/UX behind Facebook, Google, Mint, and Edmodo Welcome to this transcribed edition of The Operators. TechCrunch […]

What happened to the sharing economy?

A few years ago, Silicon Valley couldn’t stop using a trendy buzzword — the sharing economy. The good old top-down economic model with a clear separation between service providers and clients was falling apart. And huge tech companies disrupted entire industries, from Airbnb to Taskrabbit, Uber, Etsy and Getaround. When you retrospectively look at the […]

Splyt wants to connect the world’s ride-hailing apps for easy international roaming

The vision of a universal global ride-hailing service is over. Uber’s decision to exit markets like China, Southeast Asia and Russia coupled with the failure of its rivals to develop a proposed roaming system, means that global travelers must install multiple apps if they are to take advantage of on-demand taxis. That’s unless a little-known startup […]

Uber eats Uber Eats, embedding it in the main app

Uber’s best hope to beat all its ride sharing and food delivery competitors is that it does both. Through cross-promotion, it can combine activities people might only do a few times per week or month into a product they open daily. Uber CEO Dara Khosrowshahi said cryptically on the company’s first earnings call last month […]

The savage genius of SoftBank funding competitors

Venture capitalists aren’t supposed to make their portfolio companies battle to the death. There’s a long-standing but unofficial rule that investors shouldn’t fund multiple competitors in the same space. Conflicts of interest could arise, information about one startup’s strategy could be improperly shared with the other, and the companies could become suspicious of advice provided […]

Postmates CEO Bastian Lehmann is coming to Disrupt SF

It’s a busy time for Postmates . The logistics and delivery company is prepping for its IPO on the back of a fresh $100 million raise in February. However, founder and CEO Bastian Lehmann is still carving out some time from his schedule to join us at Disrupt San Francisco in October. Before Postmates, Lehmann […]

Go-Jek brings in Misfit co-founder and ex-Facebook head to lead Vietnam business

Ambitious ride-hailing startup Go-Jek’s Southeast Asia expansion plan suffered a blow when it lost the leadership team behind its business in Vietnam, but now it has replaced them with the former head of Facebook in the country. Christy Trang Le, who led Facebook’s business in Vietnam for nine months before quitting for family reasons in […]