Twilio’s contact center products just got more analytical with Ytica acquisition

Twilio, a company best known for supplying a communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, it announced it was acquiring Ytica (pronounced Why-tica) to provide an operational and analytical layer on top of the customer service solution. The companies would […]

Twitter’s deletion of its Facebook app caused old cross-posts to temporarily disappear

(Update: Axios has a post explaining why the cross-posted tweets disappeared. Essentially, Twitter deleted its app from Facebook after Facebook stopped allowing cross-posts earlier this month, since without that feature it was basically useless. This unexpectedly caused old posts to disappear. TechCrunch also heard from a source with understanding of the situation that the deletion of […]

Nylas scores $16M Series B to expand email API tool

Nylas, a startup that helps developers integrate email content into applications via an API, announced a $16 million Series B today led by Spark Capital. Other investors joining in included Slack Fund, Industry Ventures, and ScaleUp along with existing investors 8VC, Great Oaks Capital, Rubicon Venture Capital and John Chambers’ personal fund. Today’s investment brings […]

Facebook says it “disagrees” with the New York Times’ criticisms of its device-integrated APIs

Facebook has responded to a New York Times story that raises privacy concerns about the company’s device-integrated APIs, saying that it “disagree[s] with the issues they’ve raised about these APIs.” Headined “Facebook Gave Device Makers Deep Access to Data on Users and Friends,” the New York Times article criticizes the privacy protections of device-integrated APIs, […]

Auth0 snags $55M Series D, seeks international expansion

Auth0, a startup based in Seattle, has been helping developers with a set of APIs to build authentication into their applications for the last five years. It’s raised a fair bit of money along the way to help extend that mission, and today the company announced a $55 million Series D. This round was led […]

Veriff wants to make it simple to present identification online

Whenever you are doing something online that requires you to present an official ID like a passport or driver’s license to complete the transaction, it presents risk to both parties. Consumers want to know they are secure and brands want to know the person is using valid credentials. That’s where Veriff comes in. Kaarel Kotkas, […]